Deaf and hard-of-hearing patients are protected from discrimination by a law called the:
A.
Anti-Discrimination Act
B.
American Deafness Act
C.
Americans with Disabilities Act
D.
Disability Discrimination Act
True or False: The physician should always use the same interpreter with the same patient.
True
False
The following term is offensive to deaf patients:
Hard of hearing
Hearing-impaired
Deaf-mute
None of the above
True or False: The physician decides on the kind of communication to use with deaf patients (i.e., sign language through an interpreter, written notes, TDD, etc.).
Professional interpreters — whether for deaf or non-English-speaking patients — can be expected to do all of the following, except:
Interject their own opinions of what they suspect the patient is not telling the doctor.
Keep all information strictly confidential.
Interpret everything said in the room, including whispers and asides.
Accept assignments using discretion regarding skill, setting and the particular patient.
True or False: A family member of a deaf or non-English-speaking patient should not serve as an interpreter, even if he or she is certified to do so.
The physician working with an interpreter should:
Speak very slowly.
Stress facial expressions and lip movements.
Refrain from jumping from one topic to the next.
All of the above.
True or False: Bilingual staff members who serve as interpreters should be certified for medical proficiency through an established training program.
An interpreter should:
Sit next to the physician.
Sit slightly behind and to the side of the physician.
Sit between the patient and physician.
Stand behind the physician.
True or False: Tax credits and/or deductions are available for expenses incurred when accommodating deaf and non-English-speaking patients.
